Caring for Your Upholstery

Our upholstered pieces are made with care and crafted to last. With a little regular maintenance, they will stay comfortable and beautiful for years to come.

General Care

• Vacuum regularly using a soft upholstery attachment to prevent dust building up.
• A soft, clean brush can also be used to gently lift dust from arms, seams and pleats.
• Avoid sitting on the edges or arms of upholstered furniture, as this can affect the shape of both the fabric and filling.
• Take care with zips, studs and sharp clothing details which may catch or snag the fabric.
• If a thread becomes loose, do not pull it. Trim gently with scissors.

Spot Cleaning

• Blot spills immediately using a clean, dry cloth or absorbent paper towel.
• Press gently rather than rubbing or scrubbing, which may spread the mark or disturb the fabric.
• Avoid spirit based cleaners and harsh cleaning products, which may damage or discolour the upholstery.
• If using a specialist fabric cleaner, always test it first on a small, unseen area and follow the fabric manufacturer’s care instructions.
• When in doubt, we recommend consulting a professional upholstery cleaner.

Cushion Care

• The way your cushions settle and soften will depend on their construction. A little regular care will help maintain their comfort, shape and character over time.

Feather and Down Cushions

• Feather and down fillings are chosen for their wonderfully soft, sink in comfort. As a natural filling, the feathers will move and compress with use, so regular plumping is an essential part of caring for your piece.
• Plump seat and back cushions regularly, ideally after use, gently working the filling back towards the centre and corners to restore their shape and loft.
• Where cushions are removable, turn and rotate them frequently to encourage even wear and prevent the filling from settling in one area.
• Some flattening and movement is entirely natural and part of the relaxed character of feather filled upholstery. Regular reshaping will keep cushions feeling generous and looking their best.

Reflex Foam with Dacron Wrap

• Reflex foam offers a more structured sit, with a resilient core designed to recover its shape after use. A soft Dacron wrap adds comfort while maintaining a more tailored appearance.
• Unlike feather filled cushions, reflex foam does not require regular plumping. Where cushions are removable, turn and rotate them periodically to encourage even wear.
• Some gentle softening may occur over time as the upholstery settles with use. This is a natural part of the piece ageing and does not affect its performance.

Settling In

• Like a favourite pair of shoes, upholstered furniture needs a little time to settle in.
• During the first few months of use, you may notice some natural compression and softening of the upholstery as the fillings, fabric and cushioning settle. This is particularly noticeable in softer, generously filled pieces and is a normal part of the furniture bedding in.
• Regular plumping, turning and rotating of removable cushions during this period will encourage even settling and help maintain their shape.
• As the piece settles, these changes will become less noticeable, leaving the upholstery with the relaxed, lived in character intended by its design.

Fading and Light

• Keep upholstered pieces away from prolonged direct sunlight where possible, as exposure can cause colours to fade or change over time.
• Position furniture away from strong heat sources, which may also affect the fabric and fillings.

Velvet Specifics

• Velvet is naturally sensitive to pressure and may develop gentle shading or pressure marks with use. This is characteristic of the fabric rather than a fault.
• Most pressure marks can be gently lifted using a soft brush. Light steaming may also help, provided this is suitable for the particular fabric.
• Always follow the fabric manufacturer’s individual care instructions where available.

Timber Legs

• Natural timber may vary slightly in grain and tone, giving each piece its own character.
• Dust with a soft, dry cloth and wipe gently with a lightly dampened cloth when needed.
• Avoid spray polishes, abrasive products and solvent based cleaners, which may damage the finish or surrounding fabric.
• When repositioning upholstered furniture, always lift rather than drag it. Where possible, larger pieces should be lifted by at least two people to avoid unnecessary strain on the frame, legs and joints.

Professional Cleaning

• For deeper cleaning, we recommend using a professional upholstery cleaner with experience in caring for the relevant fabric and filling.
• Always share the fabric composition and manufacturer’s care instructions with your chosen cleaner where available.